Campus accommodation

This page provides information about campus accommodation. For advice about private sector accommodation, please see the housing section of the main information for students page.

If you're self-isolating in campus accommodation see our 'stay at home' and self-isolation guidance.

We are updating these pages as the situation develops, so please check them regularly.

You should also consult these official sources of information:

Should I stay on campus?

Yes, the advice now is that you should stay where you are and not attempt to travel. If you are living in student halls, or private rented accommodation, you should remain there and stay indoors while current restrictions are in force in line with Government guidance.

Please be assured that the University will continue to provide support for all students who remain in campus accommodation.

I can't leave, my room on campus is currently my only home

Don't worry, you can continue to stay on campus and the advice is that you should now stay where you are and not attempt to travel. It is the university's absolute priority to do all that we can to support your health and wellbeing. Please be assured that the University will continue to provide support for any students who need to stay in campus accommodation. Please email accommodation@york.ac.uk with the subject title of 'I need to stay on campus' and a brief description of your situation and we will be in touch as soon as possible.

I can't leave, I'm currently self-isolating on campus

Please remain in your campus accommodation and complete the Student Support self-isolation online form.

I want to leave/have already left but I am/was unable to take all my belongings with me

For those of you wanting to leave, the advice is that you should now stay where you are and not attempt to travel. Please be assured that your possessions are safe on campus and will remain in your locked room.

We need to work out the logistics and how best to deal with this situation given the current restrictions on travel and the fact some of you may now be overseas. Please do not travel to collect your belongings, you must follow the government guidance to stay at home. You should let us know if you have left any items in your room when you complete the Covid-19 Request to Vacate form.

We will be in touch with further information in due course.

I have left campus but I want to come back and pick up the rest of my belongings, is it safe to do so?

Please be assured that your possessions are safe on campus and will remain in your locked room. We need to work out the logistics and how best to deal with this situation given the current restrictions on travel and the fact some of you may now be overseas.

Please do not travel to collect your belongings, you must follow the government guidance to stay at home.

You should let us know if you have left any items in your room when you complete the Covid-19 Request to Vacate form.

We will be in touch with further information in due course.

I'm leaving: what do I need to do and what should I do with my key?

Following Government guidance the advice is that you should now stay where you are and not attempt to travel. Please email accommodation@york.ac.uk if you require any further information.

I have additional requirements and I'm still on campus, where can I get support with regards to my accommodation?

Please contact us by email at accommodation@york.ac.uk and our team will get back to you as soon as possible.

I have equipment in my room due to my additional requirements, will it be removed?

No, all rooms will remain locked and items will not be removed. In exceptional circumstances where we did need to move something we would be in contact with you directly beforehand.

Rent and payments

Do I have to pay my next rent instalment?

If you notify the University that you wish to cancel your accommodation contract there will be no charge made from the start of the summer term on Tuesday 14 April.

Students with rental agreements with the University have been contacted with more detailed guidance, including how to notify accommodation teams, financial processes and check out arrangements. This offer of early contract cancellation also applies to students in Student Castle who booked directly through Accommodation Services.

Do I have to pay for catering if I'm not going to be using it?

We are awaiting a University decision on this matter. Again rather than giving you conflicting information, we ask that you wait for the official announcement. We expect to have this decision soon.

Cleaning

What cleaning is being done to help protect against Covid-19?

Cleaning teams are working extremely hard to clean as much as is possible under very difficult circumstances. The team is experiencing a reduction in numbers due to members taking extra precautions to protect students and staff throughout campus. Our cleaning teams are focusing on supporting students in our college accommodation rather than other buildings.

During these difficult times we also need students to assist with this team effort and therefore ask that if you are remaining on campus to proactively clean the kitchen after use and keep both personal and communal areas as clean as possible. This will not only assist the cleaning teams but also help to protect you and the other students in your flat. The product used by our cleaning staff is called Taski Sani Des Conc and is a cleaner/disinfectant combined.

Additional contacts

Contact the Accommodation team on accommodation@york.ac.uk

To report that you're self-isolating or for support queries, contact the Student Hub.

In an emergency on campus, ring Security on 01904 323333.