Self-isolation guidance for students

We are updating these pages as the situation develops, so please check them regularly.

You should also consult these official sources of information:

The UK government requires anyone who develops COVID-19 symptoms and anyone who has travelled from or visited certain countries to self-isolate.

If you need to self-isolate for any reason, you must complete the student self-isolation reporting form. This will help us to support you and take important measures to keep you, your household and our community safe.

If you have been in contact with someone who tests positive for COVID-19

If someone you have been in contact with tests positive for COVID-19 then you will be informed that you need to self-isolate. It is important that you do this and complete the student self-isolation reporting form.

If someone in your household is self-isolating

If someone in your household is symptomatic you and your household will need to self-isolate. It is important that you do this and complete the student self-isolation reporting form.

If you are in a household with someone who is self-isolating because they have been in contact with someone who is symptomatic or has tested positive for COVID-19, you do not need to self-isolate unless someone in your household develops COVID-19 symptoms.

If someone in your household is quarantining due to international travel, your household does not need to self-isolate unless someone in your household develops COVID-19 symptoms.

What happens when you self-isolate

Once you complete the form we will be able to support you, discuss food delivery options, give you a point of contact for any issues that you may have and, if needed, help you access a test. We will do our best to make sure you have the support you need throughout your period of self-isolation.

Public Health England advice on self-isolation is as follows:

  • You should remain in your home. Do not go to work, classes, or public areas, and do not use public transport or taxis.

  • Order essential food and medicine online or ask someone to bring it to your home.

  • Do not have guests.

  • Stay at least 2 metres (about 3 steps) away from other people.

  • Wash your hands regularly for 20 seconds, each time using soap and water, or use hand sanitiser.

  • Minimise the time you spend in shared spaces as much as possible and keep shared spaces well ventilated.

  • Keep all spaces clean, wash dishes, and clean surfaces after use.

  • If you have symptoms and they worsen during isolation or are no better after 7 days, contact NHS 111 online. If you have no internet access, call NHS 111.

  • At the University of York: for a medical emergency use Safezone ( to contact University of York security or ring them on 01904 32 3333.

Additional guidance for students living on campus

All students living in campus accommodation, including students living in family accommodation, should follow the guidance below. If you have any questions you can contact your College team or the Student Hub.

Using a shared kitchen

Whilst sharing a kitchen with others, avoid using it while others are present. If you have communication available to you with your flatmates such as a Facebook Messenger or WhatsApp group, use it to arrange this. Alternatively, your College team can assist you to create a means of ongoing communication with your flatmates. You should take your meals back to your room to eat. Wash your dishes using your usual washing up liquid and warm water and dry them thoroughly, remembering to use a separate tea towel.

Shared bathrooms

If you share a toilet or bathroom, it is important that you clean them every time you use them, (for example, wiping surfaces you have come into contact with). You may like to consider drawing up a rota for using the bathroom facilities. You will need to make sure you have the necessary cleaning products.

Cleaning and disposal of waste

You can request a cleaning kit through the Facilities Helpdesk. Make sure you clean frequently touched surfaces such as door handles, remote controls and table and surface tops.

Personal waste (such as used tissues) and disposable cleaning cloths can be stored securely within disposable rubbish bags. These bags should be placed in another bag, tied securely and kept separate from other waste. This should be put aside in your room for at least 72 hours before being put in your usual external waste bin.


We advise that you do not use a public or University laundry facility during your self-isolation period and that you also wait a further 72 hours after your isolation period has ended before you take your laundry to a public or University launderette.

If you need medical advice

Seek medical advice if your illness or that of any of your household members gets worse. If it is not an emergency, contact NHS 111 online at If you do not have internet access you should call NHS 111. If it is an emergency and you need to call an ambulance, dial 999 and inform the call handler or operator that you or a member of your household has coronavirus symptoms and needs medical attention.


Contact the Student Hub Monday to Friday, 9am to 5pm on 01904 324140 or via email on

Outside those hours you can contact Security if you need immediate assistance:

For non-emergency contacts:

For emergencies contact:

  • Call 01904 32 3333 or freephone 0800 43 3333

  • 3333 on campus phones

  • SafeZone app

If you have any questions or concerns or requests whilst you are self-isolating in this way, please do contact us.