Campus facilities and services

The following facilities and services have been affected in response to government advice. Those facilities that remain open are doing so to support staff and students who have to remain on campus.


From 5pm on 25 March 2020, most non-residential buildings will be closed. This is in addition to the previous closure of:

  • The Prayer Room in Alcuin
  • York Sport Village (Campus East) and York Sport Centre (Campus West)
  • All Library buildings
    • This includes Morrell, Fairhurst, Burton, King's Manor Library, Minster Library and the Borthwick Institute for Archives.
    • Further information on accessing resources and support while the Library is closed can be found here: coronavirus and the Library
    • The Library is implementing a phased programme for reopening the Library buildings, with Phase 1 planned to begin on Monday 13 July:
      • Phase 1: bring some staff back to the Library to increase provision of digitised material and begin to make changes to the physical space to accommodate new services.
      • Phase 2: our book takeaway service will launch allowing you to choose the right service for you, including click and collect and a postal loans service for those unable to come onto campus. We will also continue to operate our scan and send and direct delivery services.
      • Phase 3: reopen the Library buildings with appropriate social distancing measures in place - for example, prescribed routes, reduced seating and a booking system. We are working with Estates and Campus services to provide more study spaces across campus to help offset reduced spaces in the Library. We aim to have this in place before the start of the Autumn term.

Shops and catering

  • Food outlets (cafes and restaurants) are now closed
  • Nisa supermarkets at Market Square and Kimberlow remain open, but with reduced opening times

Other services

  • Our receptions are running a skeleton service, prioritising a 24/7 service at the Information Centre on Campus West and the Ron Cooke Hub on Campus East
  • The Estates Operations and Maintenance Team is operating at a reduced capacity and will be prioritising requests the needs of students still living on campus as well as those with the greatest impact on health and safety. Requests should still be submitted via the Facilities Helpdesk
  • The Mailroom has made some changes to its delivery and collection services. The Amazon locker in the Chemistry Building is unavailable but others remain open
  • The Accommodation team is working remotely and can be contacted on
  • Our cleaning teams are focusing on supporting the students still living in colleges
  • Student support services including Open Door, College team and Student Hub will continue via email, video chat or telephone, but may be operating at reduced capacity. If you need support or advice, please remember the student wellbeing web pages or continue to contact the Student Hub.


  • Buses are running a reduced Saturday service on weekdays, although they should only be used to make essential journeys to buy food or go to work. Anyone self-isolating is prohibited from using public transport

We are updating these pages as the situation develops, so please check them regularly.

You should also consult these official sources of information: